Bitcally

SUMMARY

Bitcally is the extension working with the XCALLY customer care suite: it allows your contact center agents to Click and Dial any formatted phone number detected inside your Google Chrome browser! It is simple and fast to use: just install the Bitcally extension and you will be able to dial any numbers available inside your browser with a simple Click. The phone numbers can be the Contacts inside your CRM, Ticketing system or any kind of Web page your call center agents manage. The configuration is easy: 1. In case your agents use the XCALLY Phone bar: just install Bitcally for Chrome and they can start working with it immediatelly 2. In case your agents use external SIP phones: install Bitcally for Chrome, click on OPTIONS inside the Chrome bar extension icon and setup: - Select "Other SIP clients" - URL: the XCALLY server http://IP address - The xCALLY agent USERNAME - SAVE and you are done! - The agent username Insert a prefix in case you want to automatically add a prefix for each dialed extension. Fast, Easy, Bitcally. Enjoy!

The latest version of Bitcally is available on the Chrome web and is currently being used by 83 active users. The initial version was launched on 2017-06-09.

HOW TO INSTALL Bitcally FROM A CRX FILE

1. Download Bitcally CRX file
2. NOTE: Sometimes the browser may block downloading / installing CRX file from outside the Chrome Web Store. If so, you may need to download the ZIP file instead
3. In the URL bar, go to chrome://extensions
4. Enable Developer mode

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