Help Scout

SUMMARY

Help Scout is a help desk designed for a great customer experience, free of ticket numbers and portals. It's easy to get your team up and running with our customer service software. HELP DESK SCALE WITHOUT THE CLUTTER + Workflows enable you to filter emails, setup custom folders or automate actions quickly + 75+ keyboard shortcuts modeled after Gmail make you feel right at home + Insert canned responses on-demand with Saved Replies + Use Help Scout from Gmail with our powerful email integration COLLABORATE WITH YOUR TEAM + Insightful Help Scout reports keep your finger on the pulse of the business + Collaborate internally with private notes and assigning + Our unique collision detection feature prevents two agents from replying to the same customer + Manage multiple mailboxes or products with ease BUILD CUSTOMER RELATIONSHIPS + Customer profiles populate automatically with public information + Complete conversation history is only a click away at all times + Quickly log phone calls from Help Scout or track voicemails automatically EXTEND AND INTEGRATE + Help Scout Apps bring integrations with your favorite products into the fold + Leverage Help Scout in powerful ways with the read/write API + Custom Apps enable you to pull in data from any third party source Delight customers in less time with customer support software that works just like email.

The latest version of Help Scout is available on the Chrome web and is currently being used by 1,000 active users. The initial version was launched on 2017-07-17.

HOW TO INSTALL Help Scout FROM A CRX FILE

1. Download Help Scout CRX file
2. NOTE: Sometimes the browser may block downloading / installing CRX file from outside the Chrome Web Store. If so, you may need to download the ZIP file instead
3. In the URL bar, go to chrome://extensions
4. Enable Developer mode

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